Skilled
AI Automation
Posted Jul 21, 2026
Reference KNZ-T-0520
Customer Chatbot Flow Designer (part-time)
Summary Design and maintain automated chatbot conversation flows for customer support and lead qualification. Responsibilities - Design conversation trees for common customer queries - Implement flow...
$280.00
Paid per completion, on approval
Turnaround
ongoing
Funds
Auto-verified
12
Applications
11
Total views
4
Shortlisted
28
Spots left
Description
Summary
Design and maintain automated chatbot conversation flows for customer support and lead qualification.
Responsibilities
- Design conversation trees for common customer queries
- Implement flows in chatbot platforms (Tidio, Intercom, Drift)
- Analyze conversation logs and improve response accuracy
- A/B test different flow variations
- Escalation rules for human handoff
Requirements
- Chatbot design experience
- Understanding of NLP and intent matching
- Customer support domain knowledge
- Analytics and optimization skills
Schedule & Details
- Type: Remote / Part-time / Ongoing
How to Apply
Apply with chatbot flows you have designed and their performance metrics.
How this task works
Task details
While you wait for allocation
Applying does not mean sitting still. Keep scoring in this domain and bank the diamonds for your next application.