Skilled
AI Chatbots
Posted Jul 21, 2026
Reference KNZ-T-0534
Chatbot Analytics Specialist (part-time)
Summary Ongoing role analyzing chatbot performance data to drive conversation optimization and business insights. Responsibilities - Build and maintain chatbot performance dashboards - Track KPIs: re...
$290.00
Paid per completion, on approval
Turnaround
ongoing
Funds
Auto-verified
7
Applications
5
Total views
2
Shortlisted
17
Spots left
Description
Summary
Ongoing role analyzing chatbot performance data to drive conversation optimization and business insights.
Responsibilities
- Build and maintain chatbot performance dashboards
- Track KPIs: resolution rate, CSAT, fallback rate, avg conversation length
- Identify top unresolved topics and recommend flow improvements
- Produce weekly and monthly performance reports
- Correlate chatbot metrics with business outcomes (leads, support tickets)
Requirements
- Data analytics experience with visualization tools
- Understanding of conversational AI metrics
- SQL or spreadsheet proficiency for data analysis
Schedule & Details
- Type: Remote / Part-time / Ongoing
How to Apply
Apply with analytics dashboards or reports you have created.
How this task works
Task details
While you wait for allocation
Applying does not mean sitting still. Keep scoring in this domain and bank the diamonds for your next application.
